Last updated: 22 November, 2022
Thank you for shopping at Jesus Lives, a Christian blog and with an online shop.
If for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
For the purposes of this Return and Refund Policy:
Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Jesus Lives.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Jesus Lives, accessible from https://jesuslives.me/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order only after contacting us and giving the reason for doing so.
The deadline for canceling an order is within 24hours from the date on which you placed the order.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
- By email: firstname.lastname@example.org
Upon our discretion, to deem your cancellation request valid, we will reimburse you no later than 14 days from the day on which we receive the returned Goods, and 7 days if the goods have not been shipped out.
We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
- The Goods were purchased in the last 14 days.
- The Goods are in the original packaging
The following Goods cannot be returned:
- Digital goods are delivered through electronic means where you have obtained access to a download file or link for obtaining the digital goods on your mobile or personal computer devices.
- The supply of Goods made to Your specifications or clearly personalized.
- The supply of Goods that according to their nature are not suitable to be returned deteriorates rapidly, or where the date of expiry is over.
- The supply of Goods that are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
- The supply of Goods that are, after delivery, according to their nature, inseparably mixed with other items.
- Only regular-priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions at our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
Returning Physical Goods
You are responsible for the cost and risk of returning the goods to us as some of our products do not offer free return and shipping. Please note that we endeavor to reach an amicable solution for all return or refund resolutions.
You should send the Goods to the a return address that we’ll issue on your return label.
Address to be issued to you based on item refund location.
We cannot be held responsible for Goods damaged or lost in return shipment.
Therefore, We recommend an insured and track able mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
If the Goods were marked as a gift when purchased and then shipped directly to you, You’ll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren’t marked as a gift when purchased, or the gift giver had the order shipped to themselves to give it to You later, We will send the refund to the gift giver.
If you have any questions about our Returns and Refunds Policy, please contact us by email below:
- By email: email@example.com